Yesterday as Groomers we encountered a situation we have seen countless times before. The dog that was brought to us was so severely matted, it took over four hours to get them out and that was without a bath. This two year old Shih-Tzu was a ball of knots.
Dematting a pet is a painful and upsetting experience. Even though the removal of the mats gives a feeling of relief, it can cause a moment of pain. Think of having your hair in a pony-tail or under a hat all day.